Question 1

How do you guarantee product purity?

Accepted Answer

All our products undergo HPLC and MS mass spectrometry verification to ensure purity levels of 99% or higher. Each batch comes with an independent third-party COA (Certificate of Analysis) report, available for lookup on our COA page.

Question 2

How can I access a product's COA report?

Accepted Answer

Visit our COA Reports page and enter your product batch number to retrieve the corresponding analysis certificate. Reports include complete testing data including purity analysis, molecular weight verification, and amino acid sequence confirmation.

Question 3

How should I store these products?

Accepted Answer

Our lyophilized powder products should be stored at -20°C, away from light and moisture. Unopened products maintain stability for over 2 years under proper storage conditions. Once opened, we recommend using the product promptly.

Question 4

Do you offer international shipping?

Accepted Answer

Yes, we provide global shipping services. All international orders use discreet packaging, with optional cold chain shipping available to ensure product quality. For specific delivery times and rates, please contact us via WhatsApp.

Question 5

How do I place an order?

Accepted Answer

We currently accept inquiries and orders through WhatsApp. Click the WhatsApp button on our website or add our service number directly. Our professional team will provide personalized assistance.

Question 6

What payment methods do you accept?

Accepted Answer

We accept bank transfers, PayPal, and cryptocurrency (BTC, USDT) among other payment methods. Please confirm specific payment options and procedures with our customer service team via WhatsApp.

Question 7

What does "for research use only" mean?

Accepted Answer

Our products are intended exclusively for legitimate scientific research, educational purposes, and laboratory experiments. They are not for human use or clinical diagnosis. Purchasers must confirm compliance with local regulations.

Question 8

Are there discounts for bulk orders?

Accepted Answer

Yes, we offer preferential pricing for research institutions and laboratories placing bulk orders. Please contact our sales team via WhatsApp for volume pricing.

Frequently Asked Questions

Quality Assurance

Storage

Shipping

Ordering

Legal & Compliance

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